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Terms and conditions
Introduction
Welcome to the Izumi Water Ionizer website. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before using our services or making a purchase.
1. Use of Website
The website is intended for personal, non-commercial use only.
Users must not use the website for any illegal, unauthorized, or harmful activities.
We reserve the right to suspend or terminate access for violations of these terms.
2. Product Information
We strive for accuracy in product descriptions but cannot guarantee that all details (such as colors or specifications) will perfectly match the product due to display variations.
Prices and availability are subject to change without notice.
3. Payments
Payments are processed securely through trusted payment gateways.
By placing an order, you authorize Izumi to charge the payment method provided.
4. Privacy and Data Protection
Your personal information is protected under our Privacy Policy.
We use your data only for transaction purposes and to enhance your experience.
5. Shipping and Delivery
Orders are processed within 1-2 business days and delivered within 5-7 business days for domestic orders.
International shipping times and costs vary.
Tracking details are provided once the order is dispatched.
6. Cancellation and Refund Policy
- Cancellations: Orders can be canceled within 24 hours of placement by contacting customer support.
- Refunds: Refunds are available within 14 days of receiving the product, provided the item is unused, undamaged, and in original packaging. Shipping costs are non-refundable.
- Returns: Contact customer support to initiate a return. Customers are responsible for return shipping costs unless the return is due to a defect.
- Defective Products: Report defective or damaged products within 7 days of delivery for a replacement or refund.
7. Exchange Policy
Exchanges are allowed within 14 days of delivery for unused, undamaged products in original packaging. Return shipping charges apply.
8. Limitation of Liability
Izumi Water Ionizers is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
Our maximum liability is limited to the amount paid for the product or service.
9. Intellectual Property
All content on the website, including text, graphics, and logos, is the property of Izumi and is protected by copyright laws.
Users may not copy, modify, or distribute any part of the website content without prior written consent.
10. Modifications to Terms
Izumi reserves the right to update or modify these terms at any time without prior notice.
Continued use of the website signifies acceptance of any changes.
11. Governing Law
These Terms and Conditions are governed by the laws of India and are subject to the jurisdiction of the courts in Akola.
12. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact our customer support team:
Phone: 7559439858
Email: support@izumiionizer.com
By using the Izumi Water Ionizer website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.